Quality, Privacy and Certificates
Quality Management
Vector Consulting Services and the entire Vector Group are certified according to ISO 9001 and have passed the ISO audits at all of our offices without issues. Our consulting and appraisal services are verified by the respective supervisory organisations (e.g., CMMI Institute) and fulfill all requirements of those high quality standards.
Information Security
The ENX Association supports with TISAX (Trusted Information Security Assessment Exchange) on behalf of VDA the common acceptance of Information Security Assessments in the automotive industry. The TISAX Assessments are conducted by qualified audit. TISAX and TISAX results are not intended for the general public.
For Vector Consulting Services GmbH confidentiality, availability and integrity of information have particular value. We have implemented extensive measures on the protection of confidential information. Therefore, we comply to the requirements of information security of the German Association of the Automotive Industry (VDA ISA 5.1), which is based on the requirements of the ISO/IEC 27000-series.
The Assessment was performed by the approved TISAX testing service provider DEKRA at the Stuttgart, Regensburg, Karlsruhe and Munich locations. We will be pleased to make the positive result of Assessment Level 3 available to you on request via the ENX portal if you can demonstrate a legitimate interest. Please contact us: vgciso(at)vector.com
The basic information about our Assessment is as follows:
- Scope-ID: S4RXT9
- Participation-ID: P96MWR
- Assessment-ID: AC5LWK-1
- Objectives: Information with Very High Protection Needs, Very High Availability
Globally Harmonized Processes
A key success factor is the Vector Process Management System (VPMS). All of our locations world-wide operate on the basis of processes established in the VPMS. All our employees have access with only a few mouse clicks - always up-to-date and always available. This makes our consulting services globally available, without any frictions
Data Privacy Statement
The protection of your privacy and your personal data are of the utmost importance to us. For this reason, we not only ensure that we comply with data protection and data security legislation, but also pay close attention to security when handling your data. We have implemented far-reaching security provisions and measures in order to protect the personal data that we store against unauthorized access, misuse, destruction and loss.
To ensure that you are fully informed as to how we collect and use personal data on this website, please take note of the following information:
Controller of this website is Vector Consulting Services GmbH.
Contact Details:
Vector Consulting Services GmbH
Ingersheimer Strasse 24
70499 Stuttgart
Germany
Phone: +49 711-80670-1520
For any queries regarding this Data Privacy Statement or regarding data protection topics at Vector, please contact us via e-mail: VGDataprotection(at)vector.com
This Data Privacy Statement applies to all of Vector's websites, applications and online services that refer to it.
'Personal data' are any information relating to an identified or identifiable natural person; these are normally names, postal addresses, e-mail addresses, telephone numbers, IP addresses, order details, advertising and contract details, and information about the use of media we offer, e.g. access time on our website or our newsletters and other comparable categories of data.
We only process and use your personal data where there is a legal ground for this or where you, as the data subject, have given us your consent.
The following points are covered in the information provided below:
- Which personal data do we collect and process?
- Why do we process your data and what is the legal basis for doing so?
- How long will we store your data and to whom might we transfer them?
- What are your data protection rights?
- Who can you contact if you have any questions?
Whenever you use the internet, your browser automatically transfers certain information, which we collect and store in server log files (hereinafter also referred to as "log files"). The information stored in the server log files includes, but is not limited to:
- Your IP address
- Your browser version and type
- Your operating system
- Your referrer URL
- The hostname of your accessing computer
- Your time of query on our server
Such data is not combined with data from other sources.
The basis of data processing is Art. 6(1)(b) GDPR, which permits data to be processed for the purposes of performance of a contract or to take steps prior to entering into a contract.
The system needs to store your IP address temporarily to be able to display the website on your computer. For this to happen, your IP address must be stored for the duration of the session.
The data stored in the log files are used to ensure the functionality of the website. In addition, the data help us to optimize our website and to maintain the security of our IT systems.
We delete personal data as soon as they are no longer needed for the purposes for which they were collected.
Data that is stored in log files will be deleted within 30 days or less. It is possible that data will be stored and combined with other data for analysis and optimization purposes, and to improve the offer of information on our website. In this case, the user's IP address will be deleted or altered so that it can no longer relate to the accessing client.
The collection of data for provisioning the website and storing of data in log files is carried out for the purposes of error analysis. It is absolutely necessary for the operation and the ongoing enhancement of our website. As a result, you, as the user, have no means of objecting to this.
Our website continues to collect and store data in an anonymous form for marketing and optimization purposes. This visitor data is saved under a pseudonymous user ID and can be used to generate a usage profile. Cookies may be used for this. These are, however, collected and stored only in pseudonymized form. The data collected are not used to personally identify website visitors and are not combined with the personal data of the person to whom the pseudonym refers. You will find more information on the use of cookies in the section below "Use of cookies".
Some of the data are collected to ensure that the website functions properly. Other data are collected for the purposes of analyzing user behaviour.
In addition, personal data are only collected, processed or used if you disclose them to us voluntarily while visiting our website, for example, during a download or while placing an order, while booking a training course, when requesting information or offers from us, when reporting defective software or hardware, when providing us with feedback, subscribing to our newsletter or when applying for a job online.
The legal basis for this processing and for sending you our newsletter is that we have received your consent as user (Art. 6(1)(a) GDPR). You will find more information on subscribing to our newsletter in the section "Newsletter".
If you order goods or services from us, we will only collect and use your personal data insofar as this is necessary for the establishment, implementation or termination of the contract. The legal basis of this kind of data processing is Art. 6(1)(b) GDPR, which permits data to be processed for the performance of a contract or to take steps prior to entering into a contract. No further collection or processing can take place without your express consent. The customer information collected will be deleted after the order has been completed or when the business relationship ends. Legal record keeping requirements remain unaffected.
Furthermore, your personal data will only be processed if you, as user, have so consented (Art. 6(1)(a) GDPR).
Your personal data will only be transferred to a third party insofar as this is necessary for the establishment, implementation or termination of a contract with you or for the delivery of goods or services. This applies particularly to the transfer of your data to a shipping company, credit institution or other service company used for performing a contract. Third parties of the kind described may also be other companies within the Vector Group.
The legal basis of data processing is Art. 6(1)(b) GDPR, which permits data to be processed for the purposes of performance of a contract or in order to take steps prior to entering into a contract, a legitimate interest on our part in the transfer of personal data, Art. 6(1)(f) GDPR or your explicit consent.
Personal data may be transferred to recipients located outside the EEA in third countries only insofar as there is an appropriate level of data protection at the recipient's location or where you have given your consent to the transfer. If you would like a summary of the recipients in third countries and information about the rules in place to ensure that there is an appropriate level of data protection, please use the information provided in the section headed "Contact".
We use cookies to make our website more user-friendly and effective. Cookies are small text files, which are placed on your computer and then stored by your browser. The cookies used by us are session cookies or permanent cookies. While session cookies will be automatically deleted from your hard drive at the end of your browser session, permanent cookies will remain on your computer after a session and enable us to recognize you the next time that you visit our website.
You may in principle change your browser settings to prevent cookies from being stored on your computer. However, you will need to allow cookies if you wish to book one of our training courses online.
Cookies, which are required for electronic communications or to make certain functions which you wish to use available, are stored either based on our legitimate interest in providing you with error-free, optimized services (Art. 6(1)(f) GDPR), or on the basis of your explicit consent.
Insofar as we use other cookies (e.g. cookies to analyze your surfing behaviour), these will be dealt with separately in this Data Privacy Statement below. In particular, the content and services of other providers may be integrated into our website and these may in turn use cookies or active components.
This website uses technology of etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany (referred to as „etracker“, www.etracker.com) to collect visitor behavior data.
The data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used for this purpose.
The data collected via etracker technology will not be used to determine your personal identity or compiled with your personal data unless agreed to separately by you.
Such an objection is technically implemented via a cookie and takes effect only as long as this cookie is stored in your browser. Therefore in order to uphold your objection, please do not delete this cookie.
We have activated the shortening of IP addresses within etracker technology. Consequently there is no possibility of tracking you personally via your IP address.
This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses cookies to enable analysis of how you use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. If you activate the IP anonymization feature on the website, Google will however shorten your IP address in the Member States of the European Union and other States that are contracting parties to the Agreement on the European Economic Area before transmitting it to the United States. Your full IP address will only be transmitted to a server belonging to Google in the United States in exceptional cases and then shortened there.
On our behalf, Google will use this information for evaluating your use of the website, compiling reports on website activity and providing other services relating to website and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
Google will not, under any circumstances, associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent information generated by cookies about your use of the website (including your IP address) being sent to and processed by Google by downloading and installing the following browser plugin. The current link is https://tools.google.com/dlpage/gaoptout?hl=en.
Please note that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are processed only in a shortened form to prevent them being directly linked to a particular individual.
Further information concerning Google’s Terms of Service and Privacy Policy can be found at http://www.google.com/analytics/terms/ or at https://policies.google.com/?hl=en.
By using this website, you consent to the collection, processing and use of data about you by Google in the manner and for the purposes set out above.
We integrate videos into this website by using YouTube plugins from the internet video portal YouTube of youtube.com, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter referred to as "YouTube"), which is represented by Google.
Each time you visit a page on this website offering one or more YouTube video clips, a direct connection is established between your browser and a YouTube server in the United States. The information that you have visited this page using your IP address will be sent directly to the Google server by your browser and stored there. As a result of your interaction with YouTube plugins (such as starting the video), information generated by the interaction is transmitted to YouTube and stored there.
If you have a YouTube account and do not want YouTube to collect data about you via our website and to link it to the member data which it stores about you, you will need to log off from YouTube before visiting our website.
You will find YouTube's Privacy Policy, which provides further details about how it collects and uses your data, about your rights in this respect and about how to manage your privacy settings options at https://www.google.com/intl/en/policies/privacy/.
As a visitor to our website, you will be offered the option of subscribing to our company newsletter. By looking at the entry form used to subscribe to the newsletter, you can see which personal data will be sent to the processor.
At Vector, we use our newsletter to inform our customers, business partners and potential customers at regular intervals about our company's offerings. You will essentially only be able to receive our newsletter if you have a valid e-mail address and have subscribed to the newsletter. For legal reasons, a confirmation e-mail will first be sent to the e-mail address that you used to subscribe to the newsletter (double opt-in). The purpose of this confirmation e-mail is to verify that you have authorized the use of your e-mail address for the receipt of the newsletter.
Data that you provide us with for receiving our newsletter will only be used for that purpose.
Should you later decide that you no longer wish to receive our newsletter, you may, at any time, stop receiving it by revoking your consent with future effect.
Your consent as user provides the legal basis for processing your personal data and sending our newsletter to you (Art. 6(1)(a) GDPR).
By clicking on the "Send" button on the contact, feedback and order forms and the transfer of your information, you give your consent to our processing and storing of the information which is in the contact form, and in particular of your personal data, for the purposes for which you wish to have it transferred. We will erase such data as soon as it is no longer needed for its intended purpose.
The data will only be sent to the addressee specified on the respective contact form.
The data you supply on the contact, feedback and order forms is thus only processed on the basis of the consent (Art. 6(1)(a) GDPR) given to us when you send the form. You may, at any time, revoke your consent with future effect. All that you need to do is send us an e-mail with an informal notice revoking your consent (VGDataprotection@vector.com). This revocation has no effect on the legality of data processing activities carried out prior to the revocation.
You are entitled as a data subject to the data protection rights described below.
If you wish to assert these rights, please use the information provided in the section "Contact". Please ensure that you can be clearly identified.
You are entitled by law to access, at any time, personal data stored about you, its source, recipients and the purpose for which it is stored (Art. 15 GDPR). In addition, you have the right to demand that your data be rectified (Art. 16 GDPR) or erased (Art. 17 GDPR).
Where the statutory requirements are met, you may demand that processing be restricted (Art. 18 GDPR).
Furthermore, where the requirements specified in Art. 20 GDPR are met, you have the right to receive the data which you provided to us in a structured, commonly used and machine-readable format.
You have the right to object, on grounds relating to your particular situation, at any time, to the processing of personal data concerning you if the processing is not based on a legitimate interest or a weighing of interests on our part (Art. 21 GDPR). We will cease processing your data unless we are able to demonstrate compelling legitimate grounds for continuing to do so.
In addition, you may, at any time, object to the processing of your personal data for advertising purposes (Art. 21 GDPR). Where you object to processing for direct marketing purposes, we will no longer process your personal data for such purposes.
Insofar as the processing of your personal data is based on your consent, you may, at any time, revoke your consent to such processing with future effect. We will delete your data unless there is a statutory storage and retention period. In such case, your data will be blocked unless a legal basis for processing exists.
If you believe that your data is being processed in breach of the GDPR, you may lodge a complaint with the supervisory authority (Art. 77 GDPR). In addition, you may contact the supervisory authority which is competent for your place of residence / state in which you reside or which is competent for us. The latter is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit des Bundeslandes Baden-Württemberg, https://www.baden-wuerttemberg.datenschutz.de.
If you would like to contact us, please use the information provided in the section "Controller".
If you wish to exercise your data protection rights, lodge a complaint or if you have any questions about this Data Privacy Statement or on how we handle personal data, please write to us.
It is possible that Vector's websites contain links to third-party websites. If you follow the links, you will leave Vector's websites and the scope of application of this Data Privacy Statement. Vector cannot accept any responsibility for the data protection methods or content of such websites.
We reserve the right to amend this Data Privacy Statement in the future. Accordingly, you should check the Data Privacy Statement regularly when visiting our website.